Return Policy and Warranty

 

Good Life® Return Policy

We are so confident in the quality of our products that we provide all our customers an exclusive 30 Day Money Back Guarantee. The 30-day policy starts the day your item is delivered to you and ends the day you return the item back to us. The product you are returning must be postmarked within the 30-day time limit in order to receive a refund.

If you are not completely satisfied with your purchase within the first 30 days, you must first call our Customer Care Center at (800) 657-8214 or (541) 245-4488 to arrange for a return. Do not send your product back without first calling us to receive the return instructions and RMA (Return Merchandise Authorization) number. Receiving the RMA number within 30 days does not imply a refund – the product you are returning must be postmarked within the 30 day trial.

We recommend you add tracking to your package when returning it to us. This will allow you to track the progress of your returned item and guarantee that we have received it. Once we have received your return, we will gladly issue a refund of the product price. We do not refund shipping and handling costs.

Good Life® Warranty

Our products come with a 1 Year Warranty against any defects in manufacturing. If something goes wrong with your unit(s) due to a manufacturing defect within one year of purchase, contact us at (800) 657-8214 or (541) 245-4488 and we will happily replace the unit(s) free of charge within the United States. If you are outside the United States, please contact us at (541) 245-4488 and we will arrange with you a replacement of the unit(s) that are defective. Do not send your product back without first calling us to receive your return instructions and RMA (Return Merchandise Authorization) number.

 

 

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